How do you go from being an industry trainer and leader across Europe for Contiki Holidays to being one of the most sought-after speakers and trainers in Australia and the Asia Pacific?

That is a question asked often of Mark and the answer is understanding people. Understanding how they behave, why they make the choices they do both professionally and personally.

It is this understanding that has seen Mark hold senior and strategic leadership development roles for major global players across the Asia Pacific and Europe and led to him to being invited to work on projects design and implement sales strategies and bespoke methodologies for billion dollar sales teams across the globe.

Add to that consistency with some serious hard work and that is how in twenty years Mark has moved from connecting with people in Europe to connecting with people in their own lives.

Today Mark is an expert in human behaviour and has built a professional reputation second to none, acquiring a catalogue of life experiences and knowledge through his own journey that many people can only dream about.

He’s held senior and strategic leadership development roles in Asia Pacific, Europe and projects globally, including designing and implementing sales strategies and bespoke methodologies for billion dollar sales teams.

After growing up in the small Queensland mining town of Middlemount, Anna was inspired to become a cyclist by her sister Kerrie after they watched Kathy Watt win the cycling gold medal at the 1994 Commonwealth Games. Anna started cycling competitively the same year, aged just 11, with the nearest cycling track around 300kms away in Mackay. Two years later, the family moved to Rockhampton, making the training schedule far easier.

Anna’s training paid off when she not only won the gold medal at the 2004 Athens Olympics, but she was also the youngest Australian track cyclist to win Olympic gold, and the first Australian female track cyclist to win an Olympic gold medal. To top it off, she also set a new world and Olympic record in the Women’s 500 metre time trial of 33.952 seconds before winning a bronze medal in the Women’s Sprint, and was later awarded an Order of Australia medal for her achievement.

Her training was in full swing when in January 2008, Anna broke her back at the Los Angeles World Cup. She was thrown from her bike in a collision with other riders and sustained a hairline fracture to her C2 vertebrae. If it had been just two millimetres more, she would have been a quadriplegic on a respirator for the rest of her life. Her other injuries included a dislocated AC joint in her shoulder, heavy skin grazing, torn tendons and muscle tissue damage. The accident immediately threw her plans for the Beijing Olympics in August into doubt, and it was possible she may never ride again.

She was determined however, and was back on the bike within just ten days of the accident, albeit only tentatively. At the Melbourne time trial four and a half months after the accident, she was easily able to eclipse the Olympic qualifying time set by selectors in the 200 metre sprint. She was also very close to achieving a personal best time. At the Beijing Olympics, with the goodwill of Australia behind her, she won the silver medal in the Women’s Individual Sprint, the only Olympic medal won by any Australian Cyclist in any cycling discipline.

Taking the lessons learnt from her rehabilitation in 2008, Anna shifted focus to the 2012 London Olympics, where she won gold in the Sprint in an intense and historic sporting moment against long term rival Victoria Pendleton of Great Britain. It was the coming together of a 3 year plan by Anna, her coach Gary West, manager Francine Pinnuck and cycling team that saw Anna implement a great tactical display to defeat her great rival. That gold was matched by a bronze medal won in the Team Sprint.

Not satisfied with her success in London, Anna pushed on for another 4 year cycle to the Rio Olympics, in which time Anna broke further the 500m World record and won another world title taking her career total to 11 World Championship crowns making her the most successful and decorated female track cyclist in history. Anna was honoured to be the nations flagger for the Rio Olympics where her leadership exuded and went on to win her 6th Olympic career medal, a bronze in the kern. This medal makes Anna the only athlete in Australian Olympic history from any sport to win individual medals at 4 consecutive Olympic Games.

Anna retired post Rio after 22 years involved in the sport, 15 years of those representing Australia at the elite senior level.

Dr Peter Cammock teaches and researches leadership at the University of Canterbury. He has been described by NZ Management Magazine as “one of the nation’s best leadership writers” and is the author of two books, “The Dance of Leadership” (2001, 2003) and “The Spirit of Leadership” (2008, 2009, 2013) and a number of international publications.

Peter’s consulting experience spans over twenty-five years and includes facilitation, coaching, advisory and developmental roles with the senior management teams of numerous private sector and non-governmental corporations.

Recently, Peter and his collogue Chris were asked to assist with the Muslim leadership community after the March shootings in Christchurch. Peter uses stories to illustrate the importance of meaning that people bring to their work in terms of making a contribution and living in alignment with their passion/values.

With more than a decade in real estate in Melbourne’s vibrant Inner North West, Simon Mason is an award-winning real estate expert who brings a consultative and process driven approach to his role at Jellis Craig Kensington.

Approximately two years ago, Simon realised the property management side of their business wasn’t as vibrant and successful as their sales side and they were looking for reasons as to why. Enter a property management coach, who helped them see that much of what they systemised on the sales side was transferrable to their property management business.

It has been a journey, but Simon’s dedication to operational excellence has produced impressive results across his team’s culture, growth & profitability.

Completely undaunted by the prospect of transforming a company’s bottom line, Adam thrives on identifying the critical business capabilities, that work in synergy, to drive growth, improve performance and create wealth.

With over 15 years’ experience, Adam has been instrumental in effecting significant change into many property management businesses. He believes what isn’t measured can’t be monitored and without the benefit of clearly understanding the whole picture, affirmative, sustainable action is virtually impossible.

Adam will present on leveraging virtual assistants to scale and grow your business without the conventional growing pains. He will also analyze property management churn rates and investigate what these may be leading indicators for.

Terri is obsessed with finding a simpler, easier, faster way to do things. It can become tedious for those who live with her.

During the development of her own rent roll, she experienced the same angst and frustration of so many others around systems, office culture and delivering a quality service to her clients, all the while trying to make a profit.

An offhand comment from her Accountant about the remarkable turnaround of a local manufacturing business introduced her to the world of lean thinking and she completely transformed her business by applying these methodologies.

Terri is now using her own experience to introduce lean thinking to real estate agencies everywhere. To her way of thinking, who wouldn’t want to create an outstanding culture within their business whilst providing exceptional customer service?

Vesna leads Resolve Management Limited, a consultancy and legal firm with a specialist interest in property and its management. Vesna was CEO (and GM prior) for nearly eight years of what became under her leadership one of the largest property management companies and body corporate companies in the Lower North Island of New Zealand. Subsequently for four and a half years, Vesna headed up the property management arm of realestate.co.nz increasing its visibility in the property management space across New Zealand. As part of her consultancy, Vesna has the overall responsibility for property and construction for the New Zealand Salvation Army (including Samoa, Fiji and Tonga). Resolve Management Limited is also a boutique property management firm that specialises in property and its management within best practice.

Vesna has been a practising solicitor since 1998 and specialises in the provision of pragmatic commercial advice on all property transactions and construction projects. She is also a qualified mediator and provides resolution services in property disputes. She holds an MBA from Victoria University.

Vesna was a board appointed member of the Property Management Sector Group at the Real Estate Institute of New Zealand for five years and raised the bar for the industry. She is a published co-author on the topic of unit titled properties “Unit Titles - A Practical Guide to Understanding and Complying with the New Unit Titles Regime” (Thomson Reuters, 2011) and is currently penning her second book (a little more interesting than the first). She sails on Blink, a Shaw 12, that holds multiple records in Wellington. Vesna with her husband Tony are the 2017 overall winners of the Sir Peter Blake Two “Man” Round the North Island Yacht Race - one of NZ’s toughest yacht races.